Technical & Injury Management Specialist

Location: Sydney, New South Wales, Australia; hybrid work with the option to work from home up to 2 days per week after probation, subject to performance

Company

hirify.global is a specialist personal injury claims management organisation focused on helping people return to work safely after workplace incidents.

What you will do

• Provide technical guidance on complex workers compensation claims, legislation, and scheme requirements.
• Develop and implement injury management strategies supporting recovery and sustainable return-to-work outcomes.
• Coach, mentor, and provide one-on-one technical support to claims team members.
• Support decisions involving work capacity, treatment, and long-term claims.
• Review claims management practices, identify trends, and recommend improvements.
• Partner with Team Leaders and internal and external stakeholders to strengthen technical capability, team performance, and claims outcomes.

Requirements

• Demonstrated experience in NSW workers compensation claims management, including strong knowledge of relevant legislation and scheme requirements.
• Extensive technical knowledge of injury management and the ability to advise on complex claims.
• Experience managing or providing technical oversight of long-term, complex, and litigated workers compensation claims.
• Strong knowledge of work capacity, treatment approvals, recovery, and return-to-work strategies.
• Experience providing technical guidance, coaching, or mentoring to claims management professionals.
• Strong stakeholder management skills and the ability to influence and build effective working relationships.
• Ability to assess complex situations, manage competing priorities, and provide sound, considered advice.

Culture & Benefits

• 12-month max-term contract/secondment on a full-time basis.
• Monthly rostered days off or a 9-day fortnight after probation, subject to performance.
• Fitness Passport, retailer discounts, corporate wellbeing benefits, and private health insurance partner discounts.
• Learning and development programs, professional medical advice through the Employee Assistance Program, and family safety features.
• Company-wide celebration events, annual incentive scheme, and regular salary reviews.