Staff App Ops Engineer (AWS/Kubernetes)

Location: Mountain View, California, United States

Salary: $202,500–$274,000 annual base pay, with potential cash bonus, equity rewards, and benefits.

Company

hirify.global is a global financial technology platform serving tens of millions of customers through products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Own always-on reliability and operational excellence for distributed AWS systems serving millions of small-business customers with 5-9s availability.
• Architect highly available, secure, and performant cloud-native data systems at multi-million-user scale.
• Design and ship AI-powered AIOps tools for automated issue detection, triage, and remediation.
• Lead incident response and production support as part of the on-call rotation.
• Champion FMEA validation, chaos engineering, disaster recovery, observability, and monitoring practices to reduce MTTD and MTTR.
• Automate operational procedures, drive cross-team initiatives, remove organizational blockers, and contribute to technical standards and root-cause analysis.

Requirements

• 8+ years of hands-on development and operational experience building and maintaining AWS infrastructure, with deep expertise in at least one SRE discipline: automation, monitoring, DevOps, or cloud operations.
• Deep AWS and Kubernetes expertise, including cloud hosting, high-availability architectures, disaster recovery strategies, Docker, Kubernetes, and ArgoCD.
• Proficiency in Go, Java, Python, or Ruby for application development and DevOps automation.
• Extensive observability and performance experience using tools such as Splunk, Wavefront, AppDynamics, Prometheus, or distributed tracing.
• Strong knowledge of SSDLC and CI/CD pipelines, with the judgment to build and evolve them safely at scale.
• Proven technical leadership, independently driving initiatives and demonstrating impact with data.
• Initiative, incremental delivery, strong production diagnostics, and the ability to resolve pre-production and production issues under pressure.
• Clear communication, constructive feedback, and willingness to handle necessary operational work.

Culture & Benefits

• Professional progression supported through regular feedback, senior-team mentoring, and technical training.
• Competitive compensation with pay-for-performance rewards, potential cash bonus, equity rewards, and benefits according to applicable plans.
• On-call participation is required for production operations and incident response.