System Engineer Intern (Warehouse Automation & Robotics)

Location: Markham, Ontario, Canada; domestic travel within the Americas required up to 75% as scheduled with the team.

Company

hirify.global develops warehouse automation and robotics solutions, including robot fleet and fulfillment software for clients ranging from startups to Fortune 500 companies.

What you will do

• Support the design, configuration, deployment, and implementation closeout of software managing robot fleets and fulfillment solutions.
• Assist with deploying client solutions on Linux servers and managing SQL databases.
• Participate in API, functional, System Integration Testing (SIT), and User Acceptance Testing (UAT) with client systems.
• Support remote and onsite post-launch hypercare, including hardware, software, network troubleshooting, firmware upgrades, and issue resolution within agreed timelines and SLAs.
• Communicate with clients, prepare technical documentation, training materials, and SOPs, and coordinate with overseas and cross-functional teams.
• Take ownership of one or two smaller projects or defined workstreams as experience develops.

Requirements

• Currently pursuing a Bachelor’s degree in Management Information Systems, Industrial Engineering, Mechanical Engineering, Electrical and Computer Engineering, Computer Science, or a related field.
• Professional working proficiency in spoken and written Mandarin and English.
• Hands-on experience with SQL and Linux through coursework or project experience.
• Proficiency with Microsoft Office and online collaboration tools.
• Willingness and ability to travel domestically within the Americas up to 75%.
• Strong attention to detail and willingness to learn.

Nice to have

• Prior internship, project, or coursework experience in software, hardware, or network product support.
• Exposure to Redis, Nginx, Postman, RESTful APIs, JDK, and cloud platforms.
• Experience with or exposure to WMS, WES, MES, or WCS systems.

Culture & Benefits

• Internship/co-op role with guidance from senior Systems Engineers.
• Progressive ownership, from shadowing client calls and supporting implementation tasks to leading defined workstreams.
• Hands-on experience with robot fleet and fulfillment software from configuration and deployment through client go-live.
• Practical experience with Linux servers, SQL databases, APIs, SIT, UAT, troubleshooting, hypercare, and post-launch operations.
• Exposure to client communication, overseas collaboration, technical documentation, SOPs, and project delivery.