Customer Development Rep

Location: Richfield, Ohio, United States of America; hybrid workplace

Company

hirify.global’s Newark business is a global distributor of electronic and industrial system design, maintenance, and repair products and technology, supporting customers from research and design through production.

What you will do

• Sell products, services, and solutions to new and existing customers through inbound and outbound communications.
• Develop and manage trusted customer and account relationships while identifying sales opportunities and supporting revenue and profitability growth.
• Respond to inquiries, provide product availability, specifications, pricing, quotes, and recommendations based on customer needs.
• Follow sales activity from initial contact through order fulfillment and coordinate inventory, delivery lead times, pricing, and order requirements.
• Manage BDR line activity, execute sales campaigns, follow up on quotes, support conversion, and ensure accurate order entry.
• Coordinate with product, materials, field sales, suppliers, and other internal teams to resolve customer issues and complete sales opportunities.

Requirements

• Typically less than one year of related experience.
• High school diploma or equivalent.
• Basic knowledge of products or services for a specific brand or line of business.
• Ability to deliver solutions for small and less complex accounts.
• Basic Excel, Microsoft Office Suite, and Outlook skills.
• Beginning knowledge of systems such as Orbit, ERP, and order management.
• Ability to occasionally travel to customer sites or attend training, including some overnight travel.

Culture & Benefits

• Flexible working arrangements and a diverse, inclusive work environment.
• Generous paid time off and paid holidays.
• 401(k), pension, medical, dental, vision, life, disability, health savings, and flexible spending benefits.
• Family support including paid leave, surrogacy, and adoption programs.
• Education assistance, employee development resources, wellness programs, leadership development, and mentorship.