Account Technologist

Location: Santa Clara, CA, United States

Salary: $147,000.00–$202,500.00 per year

Company

hirify.global develops materials science, engineering, and semiconductor manufacturing equipment and services that support advanced chips and displays, including technologies that advance AI.

What you will do

• Manage installed-base and new-product application performance to support customer satisfaction, identify business risks, and align solutions with current and future productivity requirements.
• Guide technology development and transfer for at least one process class, integrating customer requirements into internal product roadmaps.
• Resolve complex field-process issues using systematic troubleshooting, statistical techniques, and Design of Experiments; communicate findings across regions.
• Define and execute customer demonstrations, including demo conditions, wafer processing, and results analysis.
• Develop customized processes, plan unit-process sequences, negotiate specifications, and deliver solutions that meet customer requirements.
• Position new technologies, support strategic partnerships and beta-site programs, present to management, and contribute to product strategy and process-improvement initiatives.

Requirements

• Depth and/or breadth of expertise in a specialized technical discipline or field.
• Ability to interpret internal and external business challenges and recommend practices that improve products, processes, or services.
• Experience leading others in solving complex problems using analytical judgment and innovative solutions.
• Ability to lead functional teams or projects with moderate resources, risk, and complexity.
• Ability to communicate difficult concepts and negotiate with customers and other stakeholders to influence decisions.
• Ability to travel as required by the role; the posting does not specify a travel amount.

Culture & Benefits

• Full-time regular employment with a supportive environment focused on learning, development, and career growth.
• Comprehensive health and wellbeing programs and benefits supporting employees at work and at home.
• Additional compensation may include a target bonus and stock award program, as applicable.
• Relocation eligibility: not available.