Product Analyst - Commercial Analytics

Location: Sao Paulo, Brazil; hybrid with 2–3 days onsite

Company

hirify.global is a global digital consultancy that builds integrated Growth Operating Systems through engineering, data, AI, creative, and related capabilities.

What you will do

• Translate user and business needs into detailed requirements, product vision, use cases, process flows, and user stories for the squad backlog.
• Clarify functional implementation approaches, improve user experience, and ensure features meet readiness and definition-of-done standards before sprint entry.
• Communicate product vision to developers and testers, support UAT scripts and execution, and facilitate system demos and inspect-and-adapt workshops.
• Document business processes, apply process-improvement methods, and maintain alignment between backlog priorities and business or Group needs.
• Track metrics, build progress reports, and manage dependencies with other squads in partnership with Product Owners, Product Analysts, and the Product Manager.
• Maintain relevant SDLC documentation, system configuration, compliance activities, and product or business-process expertise.

Requirements

• Foundational knowledge of customer identification, engagement, empathy-building, customer journeys, and customer experience.
• Experience with business agility, agile delivery, fail-fast approaches, measurable outcomes, and cross-functional self-organized teams.
• Strong problem-solving skills, informed decision-making, flexibility, creativity, independence, collaboration, and professional communication.
• Product, digital, and business-process expertise, including requirements gathering, product vision, product development, engineering, UX, and digital product delivery.
• Experience managing product backlogs and release plans, tracking team metrics, attending product ceremonies, removing blockers, and using burndown or release burn-up measures.
• Experience developing systems and tools for customer interactions and collaboration, such as digital self-service, precision marketing, DAM, or immersive technology.
• Experience in CRM, Data & Analytics, and a MedTech commercial operations environment.
• Foundational skills in Data Engineering, Cybersecurity, Intelligent Automation, and Emerging Technology.
• Solid English verbal and written communication skills.

Culture & Benefits

• People-centered, kind, respectful, and inclusive working environment.
• Flexible culture with autonomy, resources, and opportunities for professional growth.
• Contractor employment arrangement with hybrid work in Sao Paulo and 2–3 onsite days per week.
• Equal opportunity employer.