Senior Agentic Technical Writer (AI)

Location: Ontario, Canada

Base salary: CAD $100,000–$120,000 annually, excluding bonuses, equity, and benefits.

Company

hirify.global Software provides a SaaS-first orchestration and automation platform for ERP, hybrid cloud, data, IT, and agentic AI systems.

What you will do

• Design, build, and operate AI-assisted and agentic workflows that draft and update documentation from requirements, code, API specifications, Jira tickets, and release information.
• Own the content model, terminology, glossary, style rules, reusable components, provenance tracking, and human validation boundaries.
• Build CI quality gates for style, terminology, links, code samples, API references, and draft-quality evaluation; detect documentation drift after code or API changes.
• Own Git, Markdown/MDX, build, CI/CD publishing, pull-request review, and migration of legacy content to structured, versioned documentation.
• Install and test the product, develop expertise in orchestration and automation platforms, and collaborate with product, engineering, support, and customer success.
• Guide other writers through pairing, templates, review checklists, onboarding materials, and consistent quality standards.

Requirements

• 8+ years of professional experience, or 6+ years with a master’s degree, in technical writing, documentation engineering, developer experience, or technical software content.
• Production docs-as-code experience demonstrable through a repository or platform using Git, Markdown/MDX, AsciiDoc, or reStructuredText; a static site generator or documentation platform; CI/CD publishing; and pull-request review.
• Production experience with an AI-assisted documentation pipeline, including source inputs, validation, failure modes, prompts or agent configuration, and surrounding checks.
• Experience setting up automated CI quality checks such as prose linting, link checking, code-sample testing, or specification validation.
• Experience documenting a technically complex product and making unfamiliar, dense domains understandable.
• Ability to read code, API specifications, pull requests, and Jira tickets, and to run the product independently.
• Sound judgment in balancing speed and accuracy for mission-critical customer documentation.
• Clear writing and ability to explain complex technical concepts to technical and business audiences.

Nice to have

• Agentic documentation workflows that operate on repositories, open pull requests, update documentation after merges, run checks, or process review feedback with human approval gates and evaluations; tool-use or MCP experience is a plus.
• Experience owning a documentation program, serving as a technical lead, or guiding writers without a management title.
• Content modeling, structured content, taxonomy, reusable components, or migration from legacy or DITA-style authoring to Markdown.
• OpenAPI documentation and developer portal experience.
• Enterprise software experience in automation, ERP, integration, data pipelines, ITSM, or workload automation, or familiarity with the SOAP market.
• Documentation analytics used to decide what to write, fix, or retire.

Culture & Benefits

• Senior individual contributor role with ownership of a documentation pipeline and product-area content program; it is not a people-management role.
• Work with a distributed team across time zones using clear written handoffs.
• hirify.global emphasizes customer success, curiosity, ownership, collaboration, and solving complex problems.
• Base salary excludes company bonus, sales incentives, equity, and benefits where applicable.
• AI-enabled notetaking may be used during interviews, while final hiring decisions are made by people.

Hiring process

• Show an AI-assisted or agentic documentation workflow, including inputs, human checkpoints, an incorrect output, and subsequent changes.
• Show a docs-as-code repository, pipeline, or migration with its scale and results.
• Show documentation for a difficult technical subject and explain how its accuracy was verified.