Forward Deployed Engineering Manager (AI Financial Services)

Location: New York City, United States. Hybrid work model with 3 days in the office per week; travel up to 25%. Relocation assistance is available to new employees.

Salary: $302K–$385K plus equity.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose AI systems and products.

What you will do

• Lead and grow a Forward Deployed Engineering team delivering production systems with frontier models.
• Own end-to-end customer delivery outcomes, including technical quality, coordination, speed, and business value.
• Deploy AI systems for banks, asset managers, insurers, and private capital firms across investment banking, trading, risk, compliance, underwriting, research, operations, and investment decision-making.
• Translate complex workflows, data constraints, and regulatory requirements into reliable, auditable production systems.
• Turn field learnings into tools, playbooks, evaluation practices, and roadmap inputs for Product, Research, Sales, and GTM.
• Set performance standards, provide direct feedback, and define scalable staffing and support models for field teams.

Requirements

• 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing Forward Deployed Engineers or customer-facing engineers.
• Experience leading high-pressure technical projects from prototype to production.
• Ability to write and review production-grade frontend and backend code using JavaScript or Python.
• Ability to simplify complex work and make fast, sound decisions under pressure.
• Ability to operate with urgency in ambiguous or evolving environments.
• Ability to translate field experience into actionable feedback for Product and Research.
• Ability to build trust and support team performance through calm judgment, clarity, and focus.

Culture & Benefits

• Hybrid work with 3 required office days per week in New York City.
• Travel may comprise up to 25% of the role.
• Relocation assistance is offered to new employees.
• Equity is included in the compensation package.
• OpenAI supports reasonable accommodations and fair-chance employment practices in accordance with applicable law.