National Client Manager, Home Office (Insurance)

Location: Portland, Maine, USA; other locations include Chattanooga, Tennessee, USA, and Home Worker - US. The role includes frequent face-to-face customer meetings, site visits to Portland, Chattanooga, or Glendale, and travel as needed.

Base salary: $89,900.00-$169,900.00 per year.

Company

hirify.global is a Fortune 500 provider of employee benefits and service solutions, with 10,000 employees serving more than 39 million people worldwide.

What you will do

• Manage consultative relationships with complex group, voluntary benefits, and integrated customers with 2,000 or more lives.
• Develop and implement customized account management, service, enrollment, and renewal strategies for assigned national accounts.
• Lead implementation, coordinate Home Office, third-party, and technology partners, and drive issue resolution.
• Analyze claims, risk, underwriting data, Return to Work statistics, and health and productivity information to recommend actions.
• Consult with clients, brokers, consultants, and benefits partners on hirify.global solutions, health management, administrative services, and cross-selling opportunities.
• Facilitate special projects and train Home Office and field partners on National Client Management strategies.

Requirements

• 5 to 7 years of employee benefits or insurance industry experience preferred.
• Bachelor’s degree preferred.
• Strong consultative, relationship-building, interpersonal, partnership, leadership, coaching, and mentoring skills.
• Demonstrated critical thinking, data analysis, decision-making, communication, presentation, negotiation, persuasion, and conflict management skills.
• Experience with strategic re-enrollment, underwriting and risk concepts, and the hirify.global product portfolio.
• Ability to correlate products and services, educate brokers and clients, and support consultative cross-selling.
• Strong business, financial, organizational, planning, time-management, delegation, and computer skills.
• Proper licensing and appointing must be obtained within 90 days of hire or promotion.
• Ability to travel as needed.

Culture & Benefits

• Flexible work environments are available, and existing remote and field-based employees may apply.
• Health, vision, dental, short- and long-term disability, mental health support, paid time off, and paid volunteer time.
• Performance-based incentive plans and a 401(k) contribution of up to 9.5%.
• Career advancement, tuition reimbursement, and student loan repayment options.
• Inclusive culture focused on diversity and professional and personal growth.