Go to Market Systems Admin (HubSpot)

Location: Porto, Portugal; hybrid workplace

Company

hirify.global is a fintech company building a financial platform with simple tools, thoughtful design, and human support for local businesses across Europe.

What you will do

• Own HubSpot incidents, investigate root causes, validate failures, and drive issues through to resolution.
• Prevent recurring CRM problems by strengthening implementations and introducing governance guardrails before and after launch.
• Build dashboards and monitor error rates, adoption, data quality, and overall CRM health.
• Globalise and clean up reporting after alignment with Commercial Excellence, retire unnecessary dashboards, and use data to identify unnoticed problems.
• Create and improve automations, debug workflow logic, and keep the HubSpot instance clean, governed, and scalable across European markets.
• Act as the trusted point of contact for CRM reliability, meeting SLAs and protecting the value of the platform for salespeople and leaders.

Requirements

• Experience with a CRM; HubSpot is ideal, while Salesforce or a similar CRM is welcome.
• Experience with ticketing and SLAs.
• Comfort building automations and reading the logic behind workflows.
• Analytical, data-driven approach with the ability to understand problems and propose fixes.
• Root-cause investigation mindset, ownership, proactive risk identification, and responsiveness when issues occur.
• Confidence to challenge requests and protect the quality of what is built.
• This is not a deep-specialist or heavy-code role; understanding custom code is a plus.

Culture & Benefits

• Full-time hybrid work in Porto, Portugal.
• Autonomy and responsibility to challenge the status quo and contribute to change in payments and commerce.
• Inclusive equal-opportunity environment supporting candidates regardless of background or identity.
• Reasonable adjustments are available during interviews, assessments, and other recruitment stages.