Customer Marketing Manager (Medtech)

Location: Kuala Lumpur, Malaysia; on-site

Company

hirify.global operates in the healthcare and medical-device sector.

What you will do

• Develop and execute product marketing plans for Singapore, including product launches, commercialization, go-to-market execution, and customer activation programs.
• Build customer, trade, channel, key-account, and Joint Business Planning programs to drive demand, sales conversion, and engagement.
• Support demand planning, forecasting, monthly reviews, and S&OP inputs with Sales, Logistics, and demand-planning teams.
• Lead social media strategy, content planning, community engagement, communications, and KOL partnerships across Singapore and Malaysia.
• Manage agencies, marketing operations, approvals, purchase orders, budgets, compliance, ROI tracking, and performance reporting.
• Collaborate with Sales, Professional Affairs, Customer Service, Logistics, and other cross-functional stakeholders on commercial and brand objectives.

Requirements

• 6–8 years of progressive experience in marketing, trade marketing, channel marketing, or commercial marketing.
• Proven experience with product launches and go-to-market execution.
• Proven experience with trade marketing and customer activation programs.
• Proven experience collaborating with key accounts and developing Joint Business Plans (JBP).
• Proven experience with demand planning, forecasting, and S&OP processes.
• Proven experience in social media management and KOL engagement.
• Proven experience managing agencies and collaborating with cross-functional stakeholders.

Nice to have

• Experience managing marketing activities in the Singapore market.
• Experience in healthcare, consumer health, nutrition, medical devices, pharmaceuticals, FMCG, or related industries.

Culture & Benefits

• Full-time, 18-month position.
• On-site work in Kuala Lumpur, Malaysia.
• Cross-functional collaboration with Sales, Professional Affairs, Logistics, Customer Service, and other teams.