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У роли чётко обозначены задачи по управлению командой и техническому направлению, понятная цель в области клиентского сервиса и заявлены возможности развития; требование уже находиться в Португалии ограничивает доступ.
Только Португалия
Понятная зона ответственности
Поддержка развития
Задачи с применением ИИ
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Текст:
Hirify AI/Оригинал
TL;DR
Engineering Manager - CS Tech (AI): Leading a cross-functional engineering team building more reliable customer service and post-order experiences for a curated marketplace with an accent on AI-enabled support, scalable architecture, and technical direction. Focus on coaching engineers, guiding complex architectural decisions, improving delivery quality, and reducing customer-support friction and handling costs.
Location: Hybrid role based in Lisbon, Portugal, with a minimum of 2 days per week in the Lisbon Hub. Candidates must already be based in Portugal; visa sponsorship and relocation support are not available.
Company
hirify.global is a growing marketplace for buying and selling special objects, auctioning more than 100,000 curated items weekly and serving customers across 80+ categories.
What you will do
Lead and grow an engineering team, building ownership, accountability, and continuous improvement.
Set technical direction and system ownership for the Fulfilment domain, ensuring scalable and maintainable architecture.
Improve the customer service and post-order experience by reducing friction and increasing reliability for buyers and sellers.
Partner with Product and UX to translate business priorities into technical strategy and customer-centric solutions.
Establish engineering standards, delivery improvements, and measurable quality metrics.
Balance immediate delivery needs with strategic platform improvements in a changing scale-up environment.
Requirements
5–10 years of software engineering experience.
3+ years of experience coaching and developing engineers, managing performance, and supporting career progression.
Experience working in product teams with Product, UX, and business stakeholders.
Confidence guiding architectural trade-offs and decisions about complex systems.
Ability to own problems through resolution and move solutions forward through ambiguity.
Strong stakeholder management and communication skills, with influence across teams and seniority levels.
Already based in Portugal and able to work from the Lisbon Hub at least 2 days per week.
Nice to have
Experience in marketplaces, e-commerce, or scale-ups.
Culture & Benefits
Work with engineering teams across Amsterdam and Lisbon in a hybrid environment.
Collaborate across product, design, data, and commercial teams with an emphasis on clarity, ownership, and measurable impact.
Annual gross base salary based on level, competencies, and experience, plus a meal allowance.
Health insurance from day one, including dental coverage; work-from-home allowance and commuting coverage.
Learning and development initiatives, mentorship programmes, development plans, additional leave, and location-dependent benefits.
Inclusive, queer-friendly environment with a diverse workforce of 800+ employees.
Hiring process
Apply with an English CV and cover letter.
AI tools may support application review, while final hiring decisions are made by the recruitment team.
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