AI Technical Program Manager

Location: Guadalajara, Mexico; hybrid work setup

Company

hirify.global is a hyper-growth Series C fintech building an AI-powered conversational financial companion for Latinos in the US, including remittances, credit, savings, and wallet services supported by crypto rails.

What you will do

• Translate AI priorities into technical plans covering scope, requirements, milestones, success metrics, acceptance criteria, and owners.
• Turn incomplete briefs into testable hypotheses, baselines, experiments, and measurable outcomes.
• Coordinate dependencies and technical decisions across Engineering, Product, Data, FDE, AI Enterprise, and platform teams.
• Manage execution, risks, blockers, escalations, and deployment readiness, including quality, latency, cost, and permissions.
• Verify FDE integrations in receiving-team environments and secure ownership for support, monitoring, and maintenance.
• Partner with AISec and the AI Governance Committee and turn lessons into reusable briefs, checklists, decision records, and handoff standards.

Requirements

• Proven experience leading complex technical programs or software delivery across several teams, with examples of personal judgment, design contributions, decisions, and results.
• Hands-on technical fluency in Python, SQL, APIs, authentication, Git, and testing.
• Experience using at least one LLM SDK, such as OpenAI or Google, to prototype integrations and debug issues.
• Understanding of data modeling, pipelines, and enterprise integration patterns.
• Experience with tool calling, multi-step orchestration, state, structured outputs, human review, fallbacks, and useful evaluations.
• Ability to assess quality, latency, cost, and permissions risks; establish baselines; validate assumptions through experiments; and balance sophistication with operational constraints.
• Track record of translating between business and engineering teams, influencing without formal authority, mentoring others, and escalating decisions early.
• Ability to provide examples of solution designs, evaluation decisions, or delivery outcomes; confidential work may be discussed without sharing proprietary material.

Nice to have

• Applied LLM work used by real users.
• RAG and vector database experience.
• Experience deploying into environments owned by other teams.
• Experience in regulated or data-sensitive settings such as fintech.
• Experience with CX, support, or compliance metrics such as AHT, FCR, CSAT, and SLA.

Culture & Benefits

• Competitive salary, initial stock options grant, and annual performance bonus.
• Unlimited PTO and paid parental leave.
• Hybrid work setup with health, dental, and vision plans.
• Continuous learning opportunities and growth in an entrepreneurial environment.
• Culture emphasizing customer focus, urgency, ownership, transparent collaboration, experimentation, and high standards.