GFR Accounting Helpdesk Administrator with French

Location: Kraków, Poland; hybrid blend of working from home and the Kraków office.

Company

hirify.global is a home improvement company operating brands including Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş.

What you will do

• Resolve daily queries from French-speaking vendors, stores and the local finance team within agreed timelines.
• Communicate directly by email and telephone in French and English.
• Register debit note disputes and analyze store responses to support their resolution.
• Provide language support between the accounting team, vendors, stores and local finance teams.
• Conduct telephone verification of vendors when creating or updating supplier accounts.
• Analyze reports tracking vendor queries under investigation or resolution and complete ad hoc tasks assigned by the manager.

Requirements

• At least 6 months of professional customer service experience.
• Very good French, minimum B2/C1.
• Communicative English, minimum B1.
• Interest in accounting and finance.
• Good communication, teamwork, analytical and problem-solving skills; results-driven approach.

Nice to have

• Experience with accounts payable processes.
• Knowledge of MS Excel and SAP.

Culture & Benefits

• Flexible and agile working with a blend of home and office work.
• Private medical healthcare through LUXMED, including dental care, for the employee and family.
• Sports card, employer-funded life insurance, child insurance and annual bonus opportunity.
• Training and Buddy programme, language and accounting courses, LinkedIn Learning, and possible study and certification co-financing.
• Eight-hour working day with a 30-minute lunch break, wellbeing programme, parking and public transport co-financing in Kraków.
• Inclusive workplace focused on teamwork, experimentation and professional development.