Growth Product Manager (Customer Success)

Location: Remote from anywhere, with onsite options in Belgrade or London

Company

hirify.global is a SaaS company powering subscription monetization for more than 30,000 mobile apps, with over $5B in tracked revenue, 4B users served, and 80B API calls per month.

What you will do

• Own a portfolio of 30–40 mobile app clients as the primary contact, accountable for retention, account health, and growth.
• Onboard clients after Sales handoff, guide integrations, build initial funnels and paywalls, and launch campaigns.
• Audit product usage, close adoption gaps, identify at-risk accounts, and act before renewal risks emerge.
• Analyze paywalls, user acquisition, funnels, and monetization; recommend A/B tests that increase subscription revenue.
• Identify and close cross-sell and expansion opportunities.
• Represent customer feedback, bugs, and feature requests to Product while answering detailed technical questions and supporting complex use cases.

Requirements

• Hands-on experience with in-app subscriptions and subscription monetization.
• Full-cycle mobile growth experience covering user acquisition, funnel optimization, monetization, and A/B testing.
• Fluent English, written and spoken, required.
• Comfort with sales conversations, expansion requests, and closing commercial opportunities.
• Strong analytical thinking and communication skills, with the ability to work strategically with founders and growth leads.
• Independent and proactive account ownership without close supervision.

Nice to have

• Experience at a SaaS company in the mobile industry.
• Working knowledge of Amplitude, Meta Ads, and creative testing.
• Measurable account expansion or upsell experience in a previous Customer Success role.
• Familiarity with support or CRM tools.

Culture & Benefits

• Flexible remote work from anywhere, with onsite options in Belgrade or London.
• Direct communication, ownership, and an environment without bureaucracy or politics.
• Compensation tied directly to results.
• Language learning, sports support, health insurance, laptop coverage, and other professional benefits.
• Work with a product recognized among the fastest-growing SaaS companies.

Hiring process

• Apply through the provided application link.