Market Researcher (SaaS)

Location: Hybrid role based in the New York City office

Base wage: $121,000–$151,000 per year

Company

hirify.global provides HR solutions that help entrepreneurs and small businesses manage their businesses and grow with confidence.

What you will do

• Own the long-term strategy, execution, scaling, portal management, participant experience, and recruitment for customer research panels.
• Support quarterly brand tracking through questionnaire updates, sample target management, data hygiene, procurement change orders, and fielding quality checks.
• Lead thought leadership research with Communications and external vendors, including fielding, vendor management, quality control, and publication-ready data.
• Scope, execute, and synthesize ad and content concept testing cycles to guide campaign briefs and media investments.
• Translate research and complex data into executive-ready narratives, quarterly brand reports, competitor benchmarks, and recommendation hit lists.
• Collaborate with Marketing Ops, Product Marketing, Data Analytics, and research-team stakeholders while improving frameworks, ResearchOps workflows, governance, and peer learning.

Requirements

• 3–5 years of experience in applied market research, consumer insights, or a related field, including experience running tracking studies or panel workflows at a research agency preferred.
• Proficiency in mixed methods, including quantitative execution, survey design, sampling, advanced data cleaning, interviews, and message-testing facilitation.
• Advanced hands-on proficiency with Qualtrics for survey programming, workflow design, and data cleaning.
• Strong data storytelling, synthesis, communication, and stakeholder-deliverable skills connecting research to business outcomes.
• Ability to navigate ambiguity, work autonomously with some coaching, and manage multiple timelines.
• Organized, process-driven, and engaged with AI literacy and emerging tools in modern research operations.
• Alignment with the COGIS values: Camaraderie, Openness, Grit, Integrity, and Simplicity.

Nice to have

• Experience with Great Question and modern data systems.
• Agency-side training and experience in a fast-growing technology environment.

Culture & Benefits

• Welcoming, casual, supportive, and entrepreneurial work environment.
• Benefits, wellness-program offerings, company retreats, and opportunities to learn from startup-community leaders.
• Collaborative culture centered on shared goals, inclusion, respect, openness, and continuous learning.
• Reasonable accommodations are available for candidates and employees with disabilities, sincerely held religious beliefs, and other covered reasons.