Performance Strategist (Ad Operations Executive)

Location: London, United Kingdom. Quarterly in-person team gatherings are required.

Company

hirify.global is an AI-powered performance marketing platform for the mobile app economy, supporting app marketers and publishers across 74 countries.

What you will do

• Launch and audit campaigns, identify non-standard risks, and apply best practices to support successful performance.
• Upload creative units, review content for potential explicit material, and escalate related issues.
• Respond to campaign and creative alerts, triage incidents, and escalate issues to management and internal teams.
• Implement campaign and creative edits requested by Account Management or clients.
• Communicate with Account Management and clients, share knowledge internally, and identify process improvements.
• Provide potential time-shifting, weekend, and holiday coverage in accordance with regulations.

Requirements

• Strong attention to detail, organization, and prioritization skills.
• Fluent written and spoken English for global team and customer collaboration.
• Competent Microsoft Excel skills.
• Experience in incident and escalation management.
• Commercial support and customer engagement experience.
• Bachelor’s degree or equivalent work experience.

Nice to have

• 1+ years of experience in a customer support role.

Culture & Benefits

• Fast-paced, collaborative, and innovative work environment.
• Opportunities for in-person project meetings, regional meetups, and company-wide events at least once per quarter.
• Full compensation package with equity and health, vision, and dental benefits associated with the employee’s country of residence.
• Benefits may include medical coverage, wellness stipends, and additional perks based on country of residence.
• Inclusive equal-opportunity workplace.