Senior Operations and Partnerships Manager (Live Events)

Location: London, United Kingdom; hybrid

Salary: GBP 55,000–85,000 per year, plus an annual bonus based on city performance targets.

Company

hirify.global connects artists and audiences through intimate live experiences in non-traditional venues across 78 countries.

What you will do

• Develop and manage sponsorships and partnerships from pitching through execution, driving additional revenue for the London P&L.
• Grow the London corporate events business and build a preferred supplier network for full-service events.
• Lead the large event programme, including positioning, venue and artist partnerships, staffing, execution, revenue, and profit margin.
• Improve Sofar London’s live event operations, formats, concepts, locations, equipment, supplies, and customer experience.
• Oversee crew and intern hiring, onboarding, training, mentoring, staffing communications, substitutions, and time-card approvals.
• During the maternity cover, oversee London’s booking team and share responsibility for team meetings.

Requirements

• 7+ years of experience in operations, partnerships, innovation, promotions, and/or live events.
• Experience creating high-quality events grounded in hospitality-first principles.
• Resourceful, driven, and able to handle live-event challenges and unexpected issues.
• Strong knowledge of London’s neighborhoods, venues, and local audience behavior.
• Ability to build relationships with community organizations, media partners, local businesses, venues, artists, and bookers.
• Understanding of event promotion and strategic alliances that increase ticket sales.
• Ability to communicate learnings, strategic recommendations, and feedback effectively to peers and partners.
• Demonstrated commitment to supporting a vibrant and diverse creative community.

Culture & Benefits

• Full-time, 12-month maternity cover starting January 1, with a possibility of extending the engagement.
• On-call, night, and weekend availability is required.
• Annual bonus based on city performance targets.
• Work focused on live events, customer experience, community building, and support for diverse creative communities.
• Inclusive culture committed to belonging and a diverse team with varied experiences, perspectives, and skills.