Merchant Partnership Manager (Digital Rewards)

Location: Ho Chi Minh City, Vietnam; onsite

Company

hirify.global's client is a Vietnam-based digital rewards and loyalty platform with nearly a decade of industry expertise, managing high-volume voucher distribution for thousands of corporate partners.

What you will do

• Act as the primary contact for strategic partners and build long-term, mutually beneficial relationships.
• Negotiate and finalize partnership agreements aligned with business goals and market positioning.
• Collaborate with Sales, Finance, Customer Service, Product, and Legal to ensure commercial, operational, and service execution.
• Own assigned account performance with a focus on ROI, disciplined execution, and time management.
• Evaluate partner performance, gather feedback, and coordinate improvements to products, service quality, and processes.
• Monitor market trends, competitor activity, and industry shifts, sharing recommendations based on partner feedback and market analysis.

Requirements

• At least 6 years of experience in Sales, Key Account Management, and Partnership Management.
• Hands-on FMCG experience and experience managing supermarket or hypermarket channels are preferred.
• Strong business development and negotiation skills, with the ability to independently drive external partnerships.
• Ability to understand complex business needs and translate them into actionable solutions.
• Product mindset, fast learning ability, and adaptability to new solutions.
• Analytical mindset and data-driven decision-making approach.
• Experience in project management, merchant acquisition, supplier management, or government relations is a plus.

Culture & Benefits

• Internal training, rotation opportunities, and career advancement.
• ESOP program.
• Comprehensive Bao Viet healthcare and full statutory benefits.
• Full gross salary during probation.
• Annual salary review based on performance.