Managed Services Delivery Analyst (Fintech)

Location: Makati City, Manila, Philippines

Company

hirify.global provides research-based data, analytics, indexes, and risk solutions for asset managers, owners, private-market investors, hedge funds, wealth managers, banks, insurers, and corporates.

What you will do

• Confirm data coverage for securities and benchmarks and collaborate with internal dataset and database teams.
• Advise clients on portfolio data modeling, input formats, instrument and asset-type requirements, proxy information, and risk-factor mapping.
• Support data conformance and validation by reviewing files, processing logs, portfolio accuracy, and completeness.
• Manage client configuration workflows and support risk, compliance, and analytical reporting quality.
• Provide global client support by phone and email, including reject remediation, market value reconciliation, and investigation of material changes in risk statistics.
• Train new users, coordinate between clients and internal stakeholders, support implementation requirements, and contribute to AI-driven automation and operational-improvement initiatives.

Requirements

• 1–3 years of relevant client-facing experience in financial services; fresh graduates are also welcome to apply.
• Strong analytical, problem-solving, organizational, and time-management skills, with close attention to detail.
• Excellent written and verbal communication skills for working with clients and internal stakeholders.
• Ability to work independently, take ownership, adapt quickly, manage competing priorities, and collaborate across global and cross-functional teams.
• Solid understanding of financial products and markets, including equities, fixed income, derivatives, and financial risk management, particularly market risk.
• Good understanding of portfolio management theory and risk management techniques.
• Technical proficiency in Python and SQL, with knowledge of AI prompting and generative AI tools.
• Bachelor’s degree in Mathematics, Physics, Engineering, Economics, Finance, or a related quantitative discipline.

Nice to have

• Knowledge of information technologies, data tools, and systems.
• Advanced finance qualifications or certifications such as an M.Sc., MBA, CFA, FRM, or PRM.

Culture & Benefits

• Transparent compensation schemes and employee benefits tailored to the employee’s location.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• High-performance and innovation-focused environment with opportunities to experiment and take ownership.
• Global network of colleagues, onboarding through the Global Orientation program, and access to Learning@hirify.global, AI Learning Center, LinkedIn Learning Pro, and tailored development opportunities.
• Professional growth through multi-directional career paths, internal mobility, expanded roles, and inclusion-focused employee resource groups.