Lead Employment Advisor - Restart FTC

Location: United Kingdom

Company

hirify.global designs and delivers social and economic development programmes, working with governments, businesses, and investors across more than 90 countries.

What you will do

• Support the Business Manager in coaching and upskilling Employment Advisors.
• Manage a reduced caseload while role-modelling consistent performance, quality, compliance, and effective caseload management.
• Track team performance and key performance indicators.
• Monitor quality and compliance using Power BI.
• Complete caseload reviews and coach new Employment Advisors.
• Identify delivery-development areas and work with the Business Manager on improvements.

Requirements

• Consistent performance alongside quality and compliance, ideally with experience in a similar sector and in leading a team or owning elements of a team role.
• Experience implementing new initiatives and managing them through review and success.
• Professional credibility, pride, integrity, independence, and professionalism.
• Assertiveness and excellent relationship-management skills.
• Confidence with strong facilitation and presentation skills.
• Creative intelligence and the ability to motivate, challenge, and inspire.
• Excellent communication, organisation, and prioritisation skills.
• Performance- and target-focused, proactive, solution-focused, and determined to make a positive difference.

Culture & Benefits

• 6-month fixed-term contract.
• The Restart programme provides up to 12 months of tailored support to Universal Credit claimants who have been out of work for at least 9 months.
• Work alongside employers, local government, and other partners to support participants into sustainable employment.
• hirify.global is committed to equity, diversity, inclusion, safeguarding, and fair treatment.
• Successful candidates undergo safeguarding-focused interviews and rigorous due diligence; reasonable adjustments are available for disabled applicants and other circumstances.