IT Systems & Services Intern

Location: Amsterdam, The Netherlands; hybrid setup with a minimum of two days per week in the office.

Company

hirify.global is a marketplace for buying and selling curated special objects, with more than 100,000 unique items auctioned weekly.

What you will do

• Act as the first point of contact for end-user technical support and resolve day-to-day IT issues.
• Coordinate with senior team members on complex problem resolution.
• Document solutions and share troubleshooting knowledge with end-users.
• Provision and configure laptops, manage hardware logistics and inventory, and maintain process documentation.
• Support employee onboarding through account creation and system setup, and manage equipment returns and account closures during offboarding.

Requirements

• Good verbal and written communication skills, positive customer service skills, and a willingness to support where needed.
• Curiosity, willingness to learn, ability to ask clarifying questions, and willingness to share information and teach others.
• Hands-on, detail-oriented approach to tasks.
• Basic technical skills and understanding of technical terms, with the ability to find information for troubleshooting.
• Knowledge of or previous experience using Apple laptops.
• Fluent English required.
• Currently enrolled in a Dutch university and able to remain enrolled for the entire internship.

Nice to have

• Dutch and additional languages.

Culture & Benefits

• Hybrid working model combining office-based and remote work, with at least two office days per week unless the role is explicitly fully remote or fully office-based.
• Flat structure with broad role scope and visible impact in a global organisation.
• Learning and Development initiatives, development plans, and mentorship programmes.
• Inclusive, diverse, and queer-friendly environment with colleagues representing more than 60 nationalities.
• €100 Catavoucher on joining, €50 Catavoucher on birthdays, an extra annual day off, and additional leave for work anniversaries and important life events; benefits may vary by location.

Hiring process

• Apply with an English CV and cover letter.
• Application may be reviewed with the support of artificial intelligence tools; hiring decisions remain with the recruitment team.