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Роль четко сосредоточена на интеграциях и онбординге клиентов в зрелой SaaS-компании, а условия включают хорошие льготы и поддержку обучения; при этом работа ближе к внедрению, чем к разработке.
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Современные технологии
Щедрые льготы
Крупная SaaS-платформа
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Описание вакансии
Текст:
Hirify AI/Оригинал
TL;DR
Integration Engineer II (Cross-Border E-Commerce): Designing and delivering technical implementations for clients' partner marketing programs on a SaaS platform with an accent on cross-border e-commerce marketplace projects, onboarding, migration support, and client training. Focus on translating complex technical concepts, troubleshooting integration issues, and coordinating solutions across Sales, Customer Success, Technical Support, and Product teams.
Location: Shanghai, China
Company
A commerce partnership marketing platform that helps brands manage affiliate, influencer, content publisher, ambassador, and customer advocacy partnerships through SaaS products.
What you will do
Lead technical implementations for partner marketing programs, with a focus on cross-border e-commerce marketplace projects.
Develop implementation plans, lead technical discussions, and manage project execution through client onboarding and account launch.
Work with Sales, Customer Success, Technical Support, Product, and client business and technical stakeholders.
Provide platform training, operational guidance, and media migration support throughout onboarding.
Identify, debug, and resolve technical issues and coordinate effective internal solutions.
Requirements
Excellent written and verbal English communication skills, including the ability to explain complex technical concepts to non-technical audiences.
Hands-on experience and a solid theoretical foundation in HTML, JavaScript, SQL, REST APIs, and other core web technologies.
Bachelor’s degree or higher in Computer Science, Engineering, Science, Mathematics, or a related STEM or business discipline.
3–5 years of experience in Implementation Support, Product, Sales Engineering, Software Development, or related roles within digital marketing or technology companies.
Ability to take initiative, establish or optimize operational workflows, learn independently, and understand client challenges.
Nice to have
Technical support or product experience in cross-border e-commerce marketplaces.
Direct client-facing experience.
Culture & Benefits
Responsible PTO policy and a flexible environment supporting work-life balance.
Up to 12 fully covered therapy or coaching sessions per year, with additional dependent coverage, plus monthly gym reimbursement.
Restricted Stock Units with a three-year vesting schedule, pending Board approval.
Free Coursera subscription and access to PXA courses.
Paid parental leave: 26 weeks for the primary caregiver and 13 weeks for the secondary caregiver.
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