Senior Computer Operator (Enterprise System Operations)

Location: hirify.global - TKO, Hong Kong SAR; other location: Shenzhen, China. 7x24 shift-based operations.

Company

hirify.global operates Asia’s capital markets and provides market infrastructure connecting capital, ideas, and innovation.

What you will do

• Monitor the performance and availability of applications, servers, and enterprise systems using tools such as TrueSight and SolarWinds.
• Support business applications and scheduled jobs, including batch processing, deployments, and patching under guidance.
• Respond to alerts, incidents, and outages; log, track, resolve, and escalate issues through ITSM tools such as ServiceNow.
• Learn and use job scheduling and automation tools including Dollar Universe, CA7, and Ansible.
• Assist with basic Bash, Python, and PowerShell scripting for operational automation.
• Maintain operational documentation, daily checklists, performance reports, and incident reports while collaborating with development, DevOps, infrastructure, and support teams.

Requirements

• Higher Diploma in Computer Science, Information Technology, or a related discipline.
• Basic understanding of Linux or Windows operating systems and networking concepts.
• Strong willingness to learn and ability to follow procedures carefully.
• Good communication and teamwork skills.
• Ability to work in a shift-based 24x7 operations environment in Hong Kong SAR.

Nice to have

• Exposure to Bash, Python, or PowerShell scripting.
• Familiarity with application servers or databases.

Culture & Benefits

• Permanent position with full-time employment.
• Scheduled workload of 40 hours per week within a 7x24 shift operation.
• Equal opportunity workplace supporting diversity and diverse perspectives, abilities, cultures, and experiences.