Payment Partner Settlements Officer Operations (Fintech)

Location: Philippines

Company

Salmon Bank (Rural Bank) Inc., the banking arm of hirify.global Ltd., is a technology-driven challenger bank operating under a BSP license in the Philippines.

What you will do

• Compare payment partner settlement reports, validate posting data, monitor discrepancies, and resolve unreconciled customer payments within the aging period.
• Ensure entries have appropriate Delegated Authority approvals and that payment partners remit customer payments within agreed turnaround times.
• Collect required payment partner documents, complete due diligence, support vendor evaluation and payment activities, and coordinate on operational gaps.
• Coordinate CTR/STR matters with Compliance, resolve settlement-related complaints, and support compliance with SEC, BSP, AMLC, and other regulatory requirements.
• Maintain reconciliation evidence, approvals, exception logs, case notes, process documentation, and organized records for auditability.
• Monitor team task completion, escalate issues, support UAT/UVT and process improvements, act as maker within delegated authority, and provide cross-functional Back Office support without compromising controls.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accountancy, or a related field.
• 2–3 years of experience in banking operations, settlements, reconciliation, payments, or a related control function; experience in a BSP-supervised institution, especially digital banking, is an advantage.
• Working knowledge of payment settlement and reconciliation processes, or the ability to be trained in them.
• Strong attention to detail and a control mindset, including awareness of approval and Delegated Authority requirements.
• Strong documentation, written communication, coordination, and follow-through skills.
• Awareness of AML, BSP, and other regulatory requirements.
• Ability to meet the Bank’s fit and proper standards, including pre-employment screening.

Culture & Benefits

• Full-time role within Banking Operations and the Payment Partner Settlement Unit.
• Work across finance, operations, payment partners, technology, risk, compliance, and other Salmon stakeholders.
• Operate within regulated financial infrastructure where product, risk, compliance, technology, operations, and customer experience are closely connected.
• Maintain segregation of duties, maker-checker controls, record retention, and audit readiness.