Spec Third-Party Payments Partner Services (Fintech)

Location: Onsite in Taguig City, Metro Manila, Philippines

Company

hirify.global provides retirement services focused on helping customers achieve financial freedom through financial products and plan administration.

What you will do

• Review contracts, fee schedules, legal agreements, plan directives, and payment requests for third-party payment setup and changes across retirement plan types.
• Triage, process, and quality-check one-time, recurring, and specialized manual payments in the hirify.global Recordkeeping System.
• Identify and resolve discrepancies, unsupported instructions, payment corrections, manual adjustments, and gain/loss calculations.
• Coordinate TPA fee setup, plan expense account reallocations, payment corrections, and retirement plan pricing scenarios with internal teams and customers.
• Research and resolve plan- and participant-level payment inquiries for internal partners, external customers, brokers, RIAs, TPAs, plan sponsors, and other service providers.
• Use Excel and operational platforms including EASY, SAP, WEBI, PRISM, OnBase, CIRRUS, BlackLine, PSC, and Avaya One-X to calculate, reconcile, research, and process payments.

Requirements

• Bachelor’s degree in Accounting, Business, Finance, or a related field, or equivalent work experience.
• At least three years of experience in mutual fund operations, broker-dealer back-office operations, accounts payable, or accounting.
• FINRA fingerprinting is required; no EFSI registration is required.
• Ability to interpret contracts, fee schedules, legal agreements, and payment instructions.
• Knowledge of payment processing, financial calculations, reconciliations, and discrepancy resolution.
• Proficiency in Microsoft Excel formulas and functions for financial calculations and data analysis.
• Strong written and verbal communication, analytical, problem-solving, organizational, and attention-to-detail skills.
• Ability to manage competing priorities, meet processing deadlines, resolve operational issues with appropriate guidance, and escalate complex matters to senior specialists.

Nice to have

• Experience using EASY, CIRRUS, and SAP in financial services or retirement plan operations.
• Intermediate proficiency in Microsoft Word and Access.
• Experience with retirement plan recordkeeping, TPA compensation, or plan-level fee administration.
• Familiarity with financial controls, payment reconciliation, and regulatory reporting in retirement services.
• Experience collaborating across financial operations, implementation, and client service teams on complex payment issues.

Culture & Benefits

• Onsite workplace in Taguig City, Metro Manila.
• Flexible career paths and support for internal mobility.
• Focus on purpose, well-being, work-life balance, inclusion, and community volunteering.
• Equal opportunity employment regardless of legally protected personal characteristics.