Senior Director, People Operations (SaaS)

Location: Atlanta, Georgia, United States. The role supports operations across global offices in the US, UK, Australia, and Mexico, with a preferred Central/Eastern timezone.

Annual base compensation: $170,000–$200,000. Estimated total cash compensation: $195,500–$230,000.

Company

hirify.global provides an AI-powered software suite for multi-unit restaurant operations, serving 850+ brands across 150,000+ locations worldwide.

What you will do

• Act as the operational deputy to the CPO, translating People strategy into OKRs, project plans, service models, and measurable operating rhythms.
• Lead and scale the People Operations team, manage its budget, and oversee vendor relationships, RFPs, SLAs, and contracts.
• Direct global payroll, statutory deductions, compensation administration, benefits, leave programs, and EOR/PEO operations in partnership with Finance and regional providers.
• Own the HR technology stack, including HRIS, onboarding, performance platforms, ATS-to-HRIS integrations, automation, data governance, and role-based security.
• Build workforce analytics and executive reporting covering retention, turnover, engagement, headcount forecasts, and operational bottlenecks.
• Lead global compliance, policy administration, employee lifecycle mechanics, performance cycles, investigations, M&A integration, and DEIB program operations.

Requirements

• 10+ years of progressive People Operations or HR Operations experience, including 5+ years directly leading people managers or specialized HR operations teams.
• Operational leadership experience in a high-growth, scaling technology or software enterprise.
• Hands-on experience with modern HRIS platforms such as Rippling and automated integrations across IT and Finance systems.
• Strong experience with payroll operations, compensation administration, benefits mechanics, and vendor contract oversight.
• Comprehensive knowledge of multi-jurisdictional employment law, statutory compliance, and EOR/PEO operating models.
• Experience using workforce analytics and reporting to identify operational bottlenecks and inform talent decisions.
• Strong project management, cross-functional collaboration, communication, and executive presentation skills.
• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
• Ability to maintain prolonged concentration while sitting, typing, working at a computer, and communicating by phone or video.

Nice to have

• SPHR, SHRM-SCP, or GPHR certification.
• Hands-on experience integrating People Operations during Mergers & Acquisitions, ideally in a high-velocity, private equity-backed, or rapidly scaling SaaS environment.
• Availability within the Central/Eastern timezone.

Culture & Benefits

• Work spans distributed and international teams across the US, UK, Australia, and Mexico.
• Global employee operations include benefits, leave programs, performance management, recognition, culture, and DEIB initiatives.
• Inclusive workplace with equal employment opportunity and respect for diverse backgrounds and perspectives.