Manager, Forward Deployed Engineering (AI)

Location: Munich, Germany. Hybrid policy: staff are expected to work from one of the offices at least 25% of the time; the role requires travel to customer sites 25–50% as needed.

Company

Anthropic develops reliable, interpretable, and steerable AI systems intended to be safe and beneficial for users and society.

What you will do

• Hire, develop, retain, and mentor a high-performing team of Forward Deployed Engineers.
• Staff and oversee customer engagements, balancing customer needs, team development, and business priorities.
• Collaborate with account teams and Engagement Managers to qualify engagements, scope work, and inform statements of work.
• Review architectures and code while remaining hands-on in technical discovery, prototyping, and debugging complex issues.
• Build playbooks, starter repositories, integration templates, knowledge bases, OKRs, and operational cadences.
• Partner with Product and Engineering to turn field insights into product improvements and represent customer needs internally.

Requirements

• 10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
• 2+ years of people management experience within a services, post-sales, or FDE organization, with a record of hiring, developing, and retaining strong engineers.
• Experience building organizations from 0 to 1 rather than only inheriting an existing organization.
• Experience working directly with enterprise customers on technical implementations and navigating complex organizational dynamics.
• Executive presence with the ability to move between strategic conversations with senior stakeholders and hands-on debugging with engineers.
• Strong written and verbal communication skills, including translating technical complexity into clear narratives for diverse audiences.
• Genuine interest in building a new team and defining its standards.
• Bachelor’s degree or equivalent combination of education, training, and experience in a field relevant to the role.

Culture & Benefits

• Collaborative work focused on reliable, steerable, and trustworthy AI research and products.
• Flexible working hours and an office environment for collaboration.
• Competitive compensation and benefits, optional equity donation matching, generous vacation, and parental leave.
• Visa sponsorship is offered, though successful sponsorship depends on the role and candidate; immigration lawyer support is available.
• Anthropic is a public benefit corporation headquartered in San Francisco.