Forward Deployed Engineer, Enterprise Document AI (SF)

Location: San Francisco; full-time, in-person work five days per week

Salary: $220,000–$320,000 annual salary, plus equity.

Company

Series B, founder-led enterprise AI startup building API infrastructure that converts PDFs, images, spreadsheets, and other unstructured files into reliable, structured data for production AI applications.

What you will do

• Turn enterprise customer requirements into working applications, integrations, agents, evaluation tools, and product enhancements.
• Partner with account executives and sales engineers on technical evaluations, custom demos, and competitive benchmarking.
• Own technical success for 1–3 enterprise accounts, including regular customer meetings, deployment support, troubleshooting, and adoption expansion.
• Build diagnostics, dashboards, and evaluation harnesses to measure performance and detect regressions.
• Explain technical decisions and trade-offs to customer stakeholders and translate customer insights into product improvements and engineering priorities.

Requirements

• 3+ years of full-time production engineering experience shipping software for enterprise customers.
• Experience at a recognizable, high-growth startup with strong engineering standards.
• Independent ownership of building, deploying, and supporting production applications or AI pipelines.
• Strong production-level Python and engineering fundamentals.
• Solid understanding of AI, LLMs, and machine learning concepts.
• Experience using Claude, Codex, or similar coding tools beyond autocomplete, guided by sound technical judgment.
• Enterprise deployment experience spanning integrations, troubleshooting, and customer-specific constraints.
• Clear communication, confidence leading technical customer conversations, and a quantitative approach to debugging, experimentation, and performance measurement.
• Willingness to work on-site in San Francisco five days per week.

Nice to have

• Backend-leaning engineering experience or prior customer-facing forward deployed engineering experience.

Culture & Benefits

• Founder-led, engineering-first environment with close collaboration across product, sales, engineering, and customer success.
• Direct influence on the developing forward deployed engineering function, platform improvements, and enterprise deployment practices.
• Medical, dental, and vision insurance; unlimited PTO; flexible parental leave; and up to $150/month in eligible wellness reimbursement.
• Daily office lunch and reimbursed transportation.
• Visa transfers, including OPT and H1B transfers, and visa sponsorship are available.

Hiring process

• HR screening followed by a hiring manager screen and 30-minute technical interview with live Python coding.
• On-site practical assessment: build a relevant application, emphasizing engineering depth or technical presentation and customer communication.
• Offer extended after the assessment process.