Head of Compliance (Shipping, Dangerous Goods)

Location: Chicago, United States

Company

Easyship is a global multi-carrier shipping software platform connecting sellers and marketplaces with 550+ courier services across 200+ destinations and supporting international eCommerce logistics.

What you will do

• Lead the end-to-end dangerous-goods compliance programme, including prohibited and restricted-item controls, policies, screening rules, inspections, and incident response.
• Maintain compliance with IATA DGR, IMDG, ADR, carrier requirements, and applicable international regulations; manage DG training, certification, and recertification.
• Manage dual-use and export-controlled goods in partnership with Trade, Duty & Tax Compliance, including sanctions and export controls.
• Partner with Product and Engineering to improve automated screening and detection using AI and LLM technologies.
• Build and manage pre-inspection and on-site inspection teams across global warehouse and fulfilment facilities, including staffing, training, quality, coverage, and throughput.
• Manage escalated shipments, carrier audits and claims, incidents, CAPA, risk registers, compliance reporting, merchant education, and relationships with carriers, auditors, consultants, and regulators.

Requirements

• 7+ years of experience in dangerous goods, shipping, or logistics compliance, including 3+ years in a leadership role.
• Experience building and managing DG compliance programmes with knowledge of IATA DGR, IMDG, and/or ADR regulations.
• Understanding of prohibited goods, restricted items, dual-use goods, and export controls.
• Experience with carrier audits, compliance reviews, incident investigations, and corrective and preventive actions (CAPA).
• Familiarity with automated screening and detection tools, including AI and LLM technologies.
• Ability to translate regulatory requirements into operational processes, screening rules, and product improvements.
• Experience leading inspection or operational teams, ideally in logistics, warehousing, fulfilment, or freight.
• Relevant DG certifications such as IATA DGR, IMDG, ADR, or DGSA, plus experience delivering compliance training.
• Strong communication, stakeholder-management, and decision-making skills, with the ability to work across global teams; proactive, detail-oriented, and able to balance compliance, operational efficiency, and business growth.

Culture & Benefits

• Culture centered on ownership, collaboration, resilience, integrity, diversity, initiative, and continuous improvement.
• Competitive compensation with equity options and comprehensive health insurance.
• Gym and wellness reimbursement.
• Work from anywhere for up to 4 weeks per year.
• Generous vacation policy, duvet days, and mental health days.