AV Support Specialist Journeyman (Audio Visual)

Location: Onsite in Stuttgart, Germany; less than 10% travel required.

Salary: $100,000–$118,000 USD annually.

Company

Provides secure technical and domain expertise, digital transformation, and mission-support solutions for national security and healthcare customers, including U.S. Department of Defense initiatives.

What you will do

• Install, operate, maintain, and program AV control systems, display equipment, projectors, cameras, microphones, speakers, and conferencing systems.
• Support Cisco codecs, bridges, Microsoft Teams equipment, VTC solutions, IPTV networks, and executive conference-room environments.
• Install and integrate Crestron, AMX, Vaddio, Tesira Bi-Amp, Extron, and Cisco components.
• Support C5ISR systems, including LAN/WAN, wireless, military communications, satellite, VoIP, telephony, teleport, and cellular systems.
• Perform fiber-optic testing, splicing, termination, repair, and troubleshooting using OTDRs and power meters.
• Provide technical support to command personnel, senior military leaders, customers, colleagues, and vendors.

Requirements

• Bachelor’s degree in a technical field such as Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET-accredited or CAE-designated institution, or one or more accepted certifications including Cloud+, GICSP, SSCP, Security+, GSEC, CASP+, CCNA, CCNP Security, or CCSP.
• At least 2 years of experience in computer networking and A/V communications, including installation and maintenance of platforms such as AMX, Crestron, Tesira, Extron, Think Logical, and IPTV server solutions.
• Active Department of Defense Top Secret clearance, SCI eligibility, and U.S. citizenship are required.
• Excellent communication skills and the ability to resolve technical issues with clients and communicate effectively with senior military leaders, customers, colleagues, and vendors.
• Strong technical aptitude, dedication, systematic problem-solving skills, and proficiency with Microsoft Office, including Teams, Excel, PowerPoint, and Word.

Nice to have

• Knowledge of construction methods and materials and 2D CAD drawing development using Visio or an equivalent tool.
• Prior military or DoD experience and Cisco VTC installation and maintenance experience.
• Knowledge of network and security infrastructure, managed Netgear and Cisco switches, DNS, DHCP, and multicast traffic management.
• Experience installing and maintaining copper and fiber-optic cabling and related devices.
• CompTIA Security+ certification and experience with Call Manager software.
• Knowledge of Windows Server, Windows desktop, SharePoint, Kali and Red Hat Linux, PowerShell, Exchange Server, VMware vSphere/vCenter/ESXi, and Cisco Unified Communications platforms.
• Current ECOPS/TESA Technical Expert status or eligibility; positive, detail-oriented teamwork; independent work; and the ability to identify complex problems and develop solutions.

Culture & Benefits

• Onsite client support in Stuttgart with less than 10% travel.
• Health insurance, paid leave, and retirement benefits.
• Learning and development opportunities and a compensation package informed by location, contract labor category, experience, skills, education, and certifications.
• Employment is subject to possible background investigation and education verification.
• Immigration or employment-authorization sponsorship is not available.