Customer Marketing (AI)

Location: New York City or San Francisco, United States

Salary: $170,000–$225,000 base salary annually, plus equity and potentially bonus compensation.

Company

hirify.global is an AI company transforming financial workflows for investment banks, private equity funds, and investment firms.

What you will do

• Build and measure the customer marketing strategy across pipeline, adoption, retention, and expansion.
• Create case studies, ROI stories, videos, testimonials, and alternative customer-proof formats for confidential customers.
• Establish a trusted customer reference and advocacy program for Sales while protecting customer relationships.
• Launch a Customer Advisory Board and executive programming for strategic accounts.
• Partner with Customer Success and Product on campaigns that drive adoption, new use cases, and expansion.
• Work with Communications and Brand to turn customer milestones into announcements, speaking opportunities, and other visibility initiatives.

Requirements

• 6–8+ years of experience in customer marketing, customer advocacy, or a related go-to-market role, ideally in B2B SaaS, financial services, fintech, or AI.
• Track record of building and executing customer marketing programs at a high-growth company.
• Excellent storytelling skills, including translating complex workflows and customer outcomes into clear, credible narratives.
• Experience working with senior enterprise executives and navigating brand, legal, and compliance approvals.
• Strong project management skills and the ability to advance multiple programs with care and urgency.
• Practical, data-driven approach to measuring impact and improving programs.
• Comfort working autonomously and collaboratively in a fast-paced, ambiguous environment.

Nice to have

• Experience with financial services buyers, Customer Advisory Boards, or executive programming.

Culture & Benefits

• Full-time role at an early-stage, fast-growing AI startup.
• Opportunity to work on AI products for leading financial institutions and sophisticated enterprise users.
• Substantial ownership over customer marketing programs and their business impact.
• Equity is offered in addition to the base salary.
• Collaborative environment focused on ownership, excellence, curiosity, organization, and thoughtful execution.