Senior Manager, Resource & Capacity Management (Parental Leave Cover)

Location: London, United Kingdom; hybrid working with teams in the office around four days a week. This is a UK-based role and requires the right to work in the United Kingdom.

Company

hirify.global is WPP’s AI-driven media operating unit, combining media, data, partnerships, and the WPP Open platform to deliver personalised marketing at scale.

What you will do

• Own resource management for selected strategic global clients using Global Operations Centre talent.
• Translate client demand into resource requirements and staffing plans across multiple locations, disciplines, and markets.
• Coordinate utilisation reviews, identify workforce risks, and drive actions for under-utilisation, over-utilisation, capacity, and redeployment.
• Govern bench activity, connect available skills with upcoming demand, and coordinate bench projects and redeployment opportunities.
• Support balanced-team reviews, complex staffing requirements, workforce planning, and cross-functional coordination with Capacity Planning, Staffing, Finance, Talent Acquisition, and HR.
• Deliver resource-management projects covering bench rollout, utilisation governance, reporting and dashboards, process standardisation, and skills visibility.

Requirements

• Experience in Resource Management, People Operations, or a related area is desirable.
• Experience managing resource requirements across multiple clients, teams, or geographies.
• Good understanding of utilisation, capacity management, and workforce deployment.
• Strong analytical skills with the ability to convert workforce data into practical actions.
• Strong communication, organisation, influencing, and stakeholder-management skills, including confidence working with senior stakeholders.
• Ability to manage multiple priorities, drive actions to completion, and operate independently while recognising when senior escalation is required.
• Experience delivering cross-functional projects or process improvements.
• Strong problem-solving skills with a practical, solutions-focused approach.
• Must have the right to work in the United Kingdom.

Culture & Benefits

• Hybrid working model with teams in the office around four days a week; accommodations or flexibility can be discussed during the interview process.
• Inclusive, open environment built on trust, respect, collaboration, and opportunities for progression.
• Employee resource groups, in-office events, professional connections, and learning opportunities across WPP networks.
• Benefits include medical, group retirement, vision and dental insurance, paid time off, partner discounts, and mental health awareness days; benefits may vary by office and country.
• Parental leave cover position.