Project Manager (CRM/MarTech)

Location: Copenhagen, Capital Region, Denmark

Company

hirify.global, part of WPP Enterprise Solutions, designs, builds, and operates growth systems for clients through engineering, commerce, consulting, CRM, customer experience, and marketing transformation capabilities across 40+ markets.

What you will do

• Manage multiple CRM, marketing automation, and digital transformation projects from initiation through completion.
• Develop project plans, scopes of work, schedules, budgets, resource allocations, and capacity forecasts.
• Coordinate multidisciplinary CRM, engineering, QA, design, and data teams while managing shifting priorities and delivery obstacles.
• Serve as the primary client contact, provide updates, manage expectations, and translate technical complexity into business context.
• Monitor progress, risks, milestones, velocity, KPIs, budgets, and quality, implementing mitigation strategies and producing project reports.
• Support junior team members through delegation, guidance, feedback, and mentorship.

Requirements

• Solid understanding of CRM principles, lifecycle marketing, and omnichannel communications.
• Strong knowledge of Agile, Waterfall, or hybrid project management methodologies, including risk, issue, scope, and resource management.
• Demonstrated ability to manage multiple projects and budgets simultaneously and prioritize effectively.
• Experience with project management software such as Jira, Confluence, Asana, or Monday.com, plus strong spreadsheet skills.
• Familiarity with data visualization and KPI reporting.
• Strong stakeholder management, relationship-building, written communication, and client presentation skills.
• Ability to adapt to scope changes, client feedback, and shifting timelines; identify root causes and develop proactive solutions.
• Ability to motivate and coordinate teams, delegate effectively, provide constructive feedback, and support junior colleagues.
• Resilience, initiative, and a proactive delivery mindset when handling complex project issues.

Nice to have

• Experience in an agency, digital consultancy, or enterprise professional services environment.
• Familiarity with Adobe Experience Cloud, Marketo, Salesforce Marketing Cloud, or Braze.
• Scrum Master/CSM, PMP, or PRINCE2 certification.

Culture & Benefits

• Work within collaborative cross-functional delivery pods alongside CRM strategists, marketing automation engineers, technical architects, QA testers, UI/UX designers, and account managers.
• Collaborate with clients and external partners in a fast-paced, enterprise delivery environment.
• Equal opportunity workplace committed to respect, belonging, and equal career opportunities.