SRE Staff Engineer

Location: Lisbon, Portugal. Flexible hybrid work model with 8–10 in-office days per month.

Company

hirify.global is an international telecommunications company focused on connectivity, technology, and sustainable digital services.

What you will do

• Set the SRE direction and roadmap across SMA, evolving traditional platform management into reliability engineering.
• Maintain accountability for platform health, resilience, technical quality, operational risks, technical debt, and lifecycle risks across SaaS, on-premises, cloud, and hybrid environments.
• Define and govern SLOs, SLIs, and error budgets, leading reliability reviews and measurable improvement initiatives.
• Oversee incident management, service restoration, escalation, corrective actions, and blameless incident reviews.
• Line manage the Operations Manager and four DevOps-focused engineers while strengthening SRE capability through coaching and mentoring.
• Collaborate with DevOps, development, and data teams to embed reliability and supportability into platform design and delivery.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Previous SRE experience with a strong foundation in DevOps and platform operations.
• Experience leading reliability and operations in complex, enterprise-scale, multi-platform environments, including SaaS, on-premises, cloud, and hybrid platforms.
• Demonstrable experience leading SRE adoption and transitioning teams from traditional platform management.
• Practical experience implementing SLOs, SLIs, error budgets, and measurable reliability improvements.
• Strong technical understanding of cloud infrastructure, Linux/Unix, networking, infrastructure as code, CI/CD, and observability.
• Experience managing platform incidents, technical debt, operational risks, and resilience improvements.
• Ability to set technical direction, review designs, and contribute directly to complex technical problems when required.
• Experience line managing and developing engineering and operational colleagues, with strong influencing and communication skills across distributed platform, development, and data teams.
• Fluency in English required.

Nice to have

• Experience with security monitoring and analytics platforms, including SIEM, SOAR, and logging infrastructure.
• Supplier collaboration and operational oversight of SaaS services.
• Disaster recovery, resilience testing, and production readiness experience.
• Relevant SRE, cloud, or DevOps qualifications, or equivalent professional experience.

Culture & Benefits

• Flexible hybrid work model with 8–10 in-office days per month, managed by team leaders.
• Mobile phone, free communication plan, data card, and discounts on hirify.global services and products.
• Recognition programs for innovative, creative, high-potential employees and exemplary behaviors.
• Well-being program with nutrition and psychological consultations, webinars, workshops, and service discounts.
• Access to Communities of Practice and a customizable digital training platform with content from Harvard Business Publishing, Skillsoft, and Speexx.
• Local and international internal mobility opportunities across departments and roles.