Site Reliability Engineer - Vice President (Kubernetes/AWS)

Location: Lisbon, Portugal; four days in the office and one remote day on Friday.

Company

hirify.global provides a platform for its client base, with production services running on Kubernetes in AWS.

What you will do

• Act as the senior escalation point for complex production incidents across applications, containers, Kubernetes, and AWS, leading investigations through root cause.
• Define reliability and operability standards covering resource sizing, health checks, scaling, rollout safety, monitoring, and service onboarding.
• Lead high-severity incidents, postmortems, systemic corrective actions, and reliability improvements with measurable follow-through.
• Build runbooks, diagnostic tooling, automated remediation, and reusable Terraform-based monitoring standards.
• Define and iterate SLOs and SLIs, operate OpenTelemetry pipelines, and maintain monitoring infrastructure including Helm, ArgoCD ApplicationSets, Kinesis, Lambda, and Prometheus.
• Coach engineers through reviews, game days, and knowledge sharing, and participate in on-call rotations.

Requirements

• 5+ years in SRE or related roles, with technical seniority across multiple services and teams.
• 3+ years of hands-on experience running and troubleshooting production workloads on Kubernetes, including scheduling, networking, scaling, and rollouts.
• Ability to independently diagnose complex distributed-system failures across application, configuration, resource, networking, and scaling layers.
• Strong Linux and networking fundamentals, including troubleshooting below the container layer.
• Strong production AWS experience, including cloud networking and access controls affecting Kubernetes workloads.
• Strong incident-response skills, including leading retrospectives or postmortems and implementing systemic fixes.
• Strong infrastructure-as-code skills, preferably Terraform, with reusable modules or monitors-as-code experience and the ability to build automation and diagnostic tooling.
• Experience defining SLOs and SLIs and using observability tools such as Prometheus/Grafana, New Relic, Splunk, or similar to identify root causes.
• Clear written and verbal communication and the ability to influence engineering teams through standards, tooling, and practical guidance.

Nice to have

• Kubernetes certification such as CKA or CKS, or equivalent depth.
• Experience improving rollout safety and autoscaling for Kubernetes workloads.
• Familiarity with Postgres, MongoDB, DynamoDB, and distributed-system failure modes.
• OpenTelemetry instrumentation experience at scale.

Culture & Benefits

• Hybrid work arrangement with four office days and remote work on Fridays.
• Full-time employees receive competitive salary, annual performance bonus, and equity.
• Healthcare includes 100% employer-paid health and dental insurance.
• Generous paid time off is provided.