Applied AI Engineer (Digital Natives)

Location: London, UK; hybrid work model with 3 days in the office per week. Relocation assistance is available to new employees.

Company

OpenAI is an AI research and deployment company developing general-purpose AI systems with a focus on safe, human-centered deployment.

What you will do

• Partner with Digital Native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
• Design, build, and deploy AI systems that solve customer problems and produce measurable business outcomes.
• Write code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
• Make technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
• Diagnose implementation challenges, reproduce failures, test hypotheses, and move blockers toward resolution.
• Help customers progress from prototypes to reliable production systems, sustained adoption, and scaled impact while creating reusable architectures, tooling, playbooks, and technical guidance.

Requirements

• Demonstrated experience designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production.
• Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
• Substantial personal contributions in code, architecture, evaluation, debugging, or production engineering, not only program or stakeholder management.
• High proficiency in Python and comfort working across an AI application stack.
• Ability to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
• Experience navigating enterprise production requirements including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
• Ability to connect technical decisions to customer workflows, adoption, and measurable business outcomes.
• Clear and credible communication with engineers, technical leaders, security teams, product leaders, and executives.
• High agency, strong technical judgment, end-to-end ownership, fast learning, constructive challenge of assumptions, and collaborative humility.

Nice to have

• Experience with JavaScript, TypeScript, or another relevant programming language.
• Experience in a particular industry or with OpenAI products is not required.

Culture & Benefits

• Hybrid work arrangement with three office days per week in London.
• Relocation assistance for new employees.
• Work with customer product and engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams.
• Equal opportunity employment with reasonable accommodations available for applicants with disabilities.