Senior Engineer, Platform Service Engineering (Satellite Networks)

Location: Betzdorf, Luxembourg; travel domestically and internationally up to 25% and physical support activities may be required.

Company

hirify.global provides satellite communications and broadband network services.

What you will do

• Design services, analyze requirements, develop product-specific architectures, perform lab testing, demonstrate prototypes, and create technical documentation.
• Define standards and best practices for asset management, provisioning, fault management, utilization, performance monitoring, security, and network lifecycle integrity.
• Prepare detailed Statement of Work requirements and collaborate with Project Managers, Finance, Engineering, vendors, and third-party companies on scope, schedules, budgets, resources, and profitability.
• Provide Level 4 support for Level 1 and 2 NOC escalations, assist with hub hardware deployments and service activations, and support operations.
• Replicate production problems in the lab, validate fixes, and develop solutions or workarounds with vendors and engineering teams.
• Mentor team members and create and deliver training materials for Deployment and Operations teams.

Requirements

• Bachelor’s degree in Computer Science, Electrical Engineering, or a similar discipline with at least five years of network and/or systems experience, or an equivalent combination of education and work experience.
• Expert-level knowledge of satellite broadband systems including Gilat SkyEdgeIIc and SkyEdgeIV, iDirect Evolution, Velocity, and Dialog, Comtech Heights, and Hughesnet Jupiter 3.
• Expert-level knowledge of system hub components, VSAT terminals, and VSAT antennas, with experience deploying global VSAT networks and hub systems.
• Experience with L3 and L4 NOC support.
• Knowledge of modulation and coding schemes for DVB-S, DVB-S2, and DVB-S2X.
• Knowledge of IP routing protocols including BGP, OSPF, RIP-2, and ISIS.
• Knowledge of switching technologies including IGMP, 802.XX, Gigabit Ethernet, 10G Ethernet, VLAN/trunking, EtherChannel, STP, EVPN, and VXLAN.
• Knowledge of telecommunications support technologies including Kafka, REST API, SNMP, NetFlow, packet-capturing tools, and automation tools.
• Knowledge of Linux, Debian, Unix, and related operating systems; strong analytical, problem-solving, communication, teamwork, prioritization, and deadline-management skills.
• Must be able and willing to travel domestically and internationally up to 25% and perform physical support activities such as cable tracing/running, racking, stacking, replacing, and installing hardware.

Culture & Benefits

• Permanent employment contract.
• Work in a fast-paced environment with cross-functional collaboration across Engineering, Finance, Operations, vendors, and third-party companies.
• Focus on technical leadership, system integrity, compliance with operating standards, mentoring, and continuous training.
• Equal employment opportunity is provided without discrimination on legally protected grounds.