Sales Account Manager (Automotive)

Location: Heredia, Costa Rica; hybrid role with a fully remote opportunity also stated. Travel may be required up to 10% for trade shows and offsite client meetings.

Company

hirify.global is a global data and technology company providing data, analytics, and software solutions across financial services, healthcare, automotive, insurance, agribusiness, and other markets.

What you will do

• Manage, retain, and grow a portfolio of approximately 800 franchised and independent automotive dealer accounts.
• Engage clients proactively through outbound calls, resolve product, contract, billing, dispute, and cancellation inquiries, and coordinate internal partners.
• Onboard new dealers by managing product implementation and delivering end-user training.
• Negotiate contract renewals, sell additional products, and expand the assigned account base.
• Maintain customer and sales-retention data, collect customer feedback, and collaborate with product teams and internal and external partners.
• Attend trade shows and offsite client meetings when required.

Requirements

• Bachelor's degree or equivalent experience in automotive retail or SaaS.
• At least 2 years of sales, account management, or customer service experience in automotive retail or SaaS.
• Advanced English communication skills.
• Experience in a high-touch outbound call center environment and establishing communication with prospects.
• V-suite-level servicing and contract negotiation experience.
• Proficiency with standard CRM systems such as Salesforce.
• Ability to travel when needed, up to 10%.

Culture & Benefits

• Permanent, full-time position in Sales & Business Development.
• Hybrid work in Heredia, Costa Rica; the posting also states that this is a fully remote job opportunity.
• Medical, life, and dental insurance; Asociacion Solidarista; International Share Save Plan; paid time off; and annual performance bonus.
• Flex work/work-from-home options, education reimbursement, family bonding leave, bereavement leave, and referral program.
• Inclusive, purpose-driven culture with teams across 32 countries.

Hiring process

• Apply through hirify.global's authorised careers channels; recruitment communications are sent only from an @hirify.global.com email address.
• hirify.global does not request payment at any stage of the application, interview, assessment, onboarding, or recruitment process.