Academic Advisor I

Location: Commerce, Texas, United States; ability to work beyond normal office hours and/or weekends, travel, and participate in on-campus events is required.

Company

East Texas A&M University is a public higher education institution within the Texas A&M University System, offering undergraduate, graduate, online, and distance education programs.

What you will do

• Advise and recruit undergraduate students on degree programs, academic schedules, course planning, curriculum changes, probationary status, and degree requirements.
• Monitor student progress, review academic records and test scores, verify degree completion, and maintain student contact records and advising reports.
• Refer students to university resources for admissions, financial aid, housing, healthcare, academic preparation, study skills, and other support needs.
• Support freshman and transfer orientation, family visits, group tours, presentations, workshops, career fairs, trainings, seminars, and other university events.
• Coordinate with colleges, faculty, staff, and university offices; provide leadership and training for faculty advisors and contribute to advising, curriculum, degree-plan, scholarship, and program-development activities.

Requirements

• Bachelor’s degree in an applicable field.
• Zero years of related experience in advising and recruiting.
• Knowledge of word processing, spreadsheet, and database applications; student information systems, degree planning, and degree audits.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Ability to multitask, work cooperatively, present information clearly and concisely, and handle sensitive information confidentially.
• Ability to work beyond normal office hours and/or weekends and to travel.
• Valid driver’s license and ability to move light objects.
• May supervise student workers and graduate assistants.

Nice to have

• Master’s degree.
• Bilingual Spanish.

Culture & Benefits

• Full-time staff employment with comprehensive health, dental, vision, life, and long-term disability benefits; the university contributes to employee health and basic life insurance premiums.
• Employee tuition assistance for master’s and doctoral programs and access to research opportunities at an R2 research institution.
• Paid holidays, monthly sick leave and vacation, retirement enrollment through the Teacher Retirement System of Texas, and optional additional retirement plans.
• Physical wellness programming and wellness release time for eligible employees.
• Employment is contingent on credential verification and a criminal history investigation; all positions are security-sensitive.
• The university states that it will not pay the $100,000 fee for new H-1B petitions and that a Texas H-1B filing moratorium may affect employment for candidates requiring sponsorship.

Hiring process

• Submit the application electronically through Texas A&M Online Employment Services; incomplete or improperly submitted applications may be excluded.
• Required documents: cover letter, resume/CV, three professional references with complete contact information, and transcripts. Unofficial transcripts are accepted initially; official transcripts are required after acceptance of a verbal offer.
• Up to five attachments may be uploaded, with a maximum size of 5MB per document; unsolicited recommendation letters will not be considered.