Senior Systems Engineer (AI Hardware)

Location: Austin, Texas, United States

Company

hirify.global develops AI compute hardware, software, and systems infrastructure as part of the SoftBank Group.

What you will do

• Lead break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support hardware bring-up, component validation, firmware interaction testing, and structured qualification cycles.
• Diagnose system failures involving thermal behavior, power anomalies, network configuration, BIOS, and BMC issues.
• Collaborate with server engineering, platform, facilities, infrastructure, and data center teams on root-cause analysis and corrective actions.
• Develop SOPs, troubleshooting guides, and validation documentation.
• Mentor junior technicians and engineers and participate in on-call or off-hours support during critical milestones.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline.
• 7+ years of experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Strong collaboration skills for fast-paced engineering environments.
• Excellent written and verbal communication skills.

Nice to have

• Experience supporting prototype or pre-production hardware bring-up.
• Familiarity with data center facilities, including liquid cooling and power distribution systems.
• Experience using Python, Bash, or automation tools for hardware validation or troubleshooting.
• Exposure to structured failure analysis and reliability engineering methodologies.

Culture & Benefits

• Flexible working approach and an inclusive environment focused on continuous learning and innovation.
• Medical, dental, and vision coverage, plus Flexible Spending Accounts and Health Savings Accounts.
• Disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services, and an Employee Assistance Programme.
• Equal opportunity process with reasonable interview adjustments available.