Director - US Client Risk Engagements (Payments Risk)

Location: Hybrid position based in the Austin, TX office; other listed locations are Denver, CO and Atlanta, GA. Travel 5–10% required.

Salary: $152,200–$244,000 USD per year; may include sales incentives, bonus, and equity. Colorado salary information is unspecified.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Execute the strategic vision for Risk engagement with Community clients in collaboration with account teams and Value-Added-Services.
• Lead risk engagement sessions, evaluate client performance, analyze data, and provide recommendations and strategic guidance.
• Collaborate with Issuing and Acceptance Risk teams and partners across Sales, Analytics, Marketing, Risk and Identity Solutions, Client Services, and DPS.
• Promote client adoption of hirify.global risk products and solutions and provide support on emerging and immediate fraud trends.
• Identify opportunities to improve the payment ecosystem and advance risk management best practices.
• Build scalable solutions, toolkits, reports, presentations, educational materials, and best-practice documents; lead internal and external multi-client speaking engagements.

Requirements

• At least 10 years of work experience with a Bachelor’s Degree, 8 years with an Advanced Degree, or 3 years with a PhD.
• At least 4 years of experience engaging and advising payment clients on risk management practices that support sound payment-business growth.
• Strong understanding of the payment ecosystem, hirify.global’s client base, network data flows, and the relationship between stability and growth.
• Deep knowledge of issuer risk environments and how Risk contributes to brand and business growth.
• Established ability to build peer-like relationships with senior client and partner leaders, communicate with all levels of client leadership, and influence cross-functional teams.
• Business acumen to understand the ROI of solution recommendations, plus thought leadership and creative problem-solving skills for unstructured problems.
• Excellent communication, storytelling, presentation, analytical, and data interpretation skills.
• Ability to manage multiple initiatives in a fast-paced entrepreneurial environment while remaining proactive, self-motivated, results-oriented, and composed under pressure.

Nice to have

• 12+ years of experience with a Bachelor’s Degree, 8–10 years with an Advanced Degree, or 6+ years with a PhD.
• At least 5 years directly investigating or administering fraud prevention systems and programs.
• Expert understanding of issuer approaches to fraud and dispute risk mitigation.
• Knowledge of banking operations or payment schemes, including products, services, business systems, processes, or card issuing.
• Technology mindset with current knowledge of digital and AI trends and applications.

Culture & Benefits

• Full-time employment in an office-based hybrid role.
• Work hours vary according to department needs.
• Benefits may include medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and a wellness program.
• The position may be eligible for bonus, equity, and potential sales incentive payments.