Relationship Manager - Russian Speaker (FX/CFD)

Location: Minsk, Minsk Region, Belarus

Company

hirify.global provides retail clients with online trading and investment access across equity, commodity, and FX markets through brands including FXTM and Nemo.

What you will do

• Manage qualified leads, conduct consultative conversations, support onboarding and initial funding, and meet activation, funding, and conversion targets.
• Build personalised relationships with assigned clients, explain relevant products and services, and provide ongoing relationship support.
• Identify inactive or at-risk clients and support retention, reactivation, issue resolution, and complaint handling.
• Grow client value through approved education, upselling, cross-selling, promotions, and account engagement while meeting revenue, deposit, conversion, and activity KPIs.
• Use CRM data, reports, and business insights to prioritise activity, maintain accurate records, and improve portfolio outcomes.
• Apply knowledge of FX/CFD products and market events while following compliance, security, conduct, and client-communication requirements.

Requirements

• 3–4 years of relevant experience in relationship management, sales, or client-facing commercial roles, preferably in a CFD/FX brokerage or related financial-services environment.
• Fluency in English and Russian, both spoken and written, is required.
• Experience managing client relationships, converting opportunities, and delivering individual commercial KPIs such as revenue, deposits, activation, or trading activity.
• Strong knowledge of FX/CFD markets, currency pairs, trading concepts, and factors influencing market activity.
• Confident use of CRM systems, sales reporting tools, and MS Office, including accurate client and performance data maintenance.
• Ability to interpret client and performance information, identify opportunities, and prioritise relationship activity.
• Strong consultative selling, relationship-building, communication, problem-solving, prioritisation, and organisational skills.
• Commercially aware and target-driven, with sound judgement and the ability to work within regulatory, compliance, and conduct requirements.
• Proactive, self-motivated, collaborative, accountable, and committed to continuous learning.

Nice to have

• University degree or equivalent in Business, Finance, Economics, or a related field.
• Experience covering the relevant language market or client segment within a CFD/FX brokerage.
• Knowledge of MetaTrader or comparable client trading platforms.
• Additional language capability relevant to the company’s client markets.

Culture & Benefits

• Full-time role within a culturally diverse team.
• Collaboration with Customer Service, Customer Operations, Payments, Product, Compliance, and other functions.
• Opportunity to develop a broad range of skills and take on early responsibility in a fast-growing company.