Technical Support Services Contract Manager (Defence)

Location: Full-time on-site in Corsham, Wiltshire, United Kingdom; travel across the UK and to the USA is required.

Company

hirify.global delivers technical support services for critical UK defence and national security capabilities.

What you will do

• Lead delivery of technical support services against agreed objectives, service levels, and contractual commitments.
• Act as the primary customer interface for contractual and operational matters.
• Provide governance through progress reviews, contract reviews, annual management reviews, and performance reporting.
• Manage risks, issues, opportunities, improvement initiatives, contract tasking, and change control.
• Oversee contract amendments, financial forecasting, budgets, and commercial performance.
• Coordinate multidisciplinary delivery teams and ensure appropriate capability, capacity, and skills.

Requirements

• Must be a sole British national.
• Must be capable of attaining and maintaining Developed Vetting (DV) clearance and willing to complete all required security vetting and screening.
• Must be able to work within highly secure Government and Defence environments and full-time on-site in Corsham, Wiltshire.
• Experience managing complex service delivery, support services, or defence contracts.
• Strong customer relationship and stakeholder management skills.
• Proven governance, reporting, and performance management experience.
• Experience managing budgets, forecasting, and financial performance.
• Strong commercial awareness and understanding of contract change control.
• Ability to lead multidisciplinary teams in a secure or regulated environment.

Culture & Benefits

• Lead a strategically important contract supporting critical defence capability with significant autonomy and direct customer engagement.
• Competitive salary depending on experience, discretionary performance-related bonus, and comprehensive benefits package.
• Private medical and dental insurance, including family-member discounts.
• 25 days' annual leave plus public holidays, with the option to buy or sell up to five additional days.
• Pension scheme choice, £240 annual wellbeing allowance, life assurance of up to four times annual salary, and electric or hybrid car leasing and cycle-to-work schemes.
• Two paid charity volunteering days per year.

Hiring process

• Apply with a CV and a covering statement outlining relevant experience and suitability for the role.
• Applications from candidates who do not meet the nationality, clearance, security, on-site, and travel requirements cannot be considered.