IS Workforce Manager (Resource Manager)

Location: Toronto Office; flexible hybrid schedule. Current work authorization for Canada is required.

Annual base salary and discretionary performance bonus: $105,000–$129,000, based on experience and qualifications.

Company

hirify.global provides investment portfolios and services to individuals and institutions and supports Canadian investors in building their financial futures.

What you will do

• Establish and maintain short- and long-term IS resourcing models, forecasts, and ad hoc capacity scenarios for staffing, budgeting, workload distribution, and leadership decisions.
• Provide resource recommendations and influence decisions while maintaining relationships with IS leadership and business departments.
• Aggregate and analyze workforce data, prepare trends and insights, and support resource allocation to priority projects and initiatives.
• Monitor resource allocations and performance, identify workload or staffing variations, and report capacity risks and potential project delays.
• Support schedule changes, resource forecasting by department and project, and cost-benefit analysis for contracting or professional services.
• Improve workforce management processes, documentation, efficiencies, and communication of process changes.

Requirements

• University degree in Accounting, Finance, Business Management, or equivalent experience.
• At least 3 years of experience.
• Expertise in resource management, capacity planning, and forecasting for projects and activities.
• Strong organizational and planning skills, with excellent data analytics and problem-solving abilities.
• Working knowledge of technology services, systems, and project management methodologies.
• Excellent written, verbal, and presentation communication skills, including the ability to understand business needs and communicate the broader picture to stakeholders.
• Relationship management, influencing, conflict resolution, and change management skills.
• Ability to prioritize and reprioritize quickly while maintaining efficient operations and managing expectations.
• Expert experience with Microsoft productivity tools, including O365 and MS Office.
• Current work authorization for Canada is required.

Nice to have

• Certified Workforce Planning Professional (CWPP).
• Banking or finance industry experience.
• Experience with Tableau or another data visualization tool.

Culture & Benefits

• Full-time regular employment with flexible working arrangements, including remote, hybrid, and in-office options.
• Company RRSP contributions after six months of employment, with no employee matching required.
• Health benefits from the first day, including employer-paid premiums and up to $5,000 annually for mental health services and therapy.
• Parental leave top-up to 100% of salary for 25 weeks and a generous time-off policy, including two paid volunteer days annually.
• Up to $650 for home office equipment and access to professional development courses, tuition reimbursement, and designation completion rewards.
• Diversity and inclusion programs, employee resource groups, and a people-centric workplace.

Hiring process

• Only selected applicants will be contacted for an interview; no telephone inquiries or agency applications.
• Accommodation is available on request during the application process.