Manager, Hospitality Services (1-Year Contract)

Location: Toronto, ON; full-time on-site at 81 Bay Street, Banking Centre

Company

hirify.global is a relationship-oriented bank focused on delivering meaningful client and executive experiences.

What you will do

• Plan and deliver high-profile executive events, including Board Weeks, specialty dinners, executive client engagements, and CEO-sponsored leadership events.
• Oversee the CEO Dining Program and Group Executive Leadership Team Catering Program.
• Coordinate with culinary teams, operational vendors, Corporate Events, Conference Centre teams, and internal partners.
• Review feedback and improve menus, service standards, systems, and operational processes.
• Support the Senior Manager, Hospitality Services with strategic priorities and the ongoing development of executive hospitality services.

Requirements

• At least 5 years of experience in executive event planning, hospitality services, and program coordination.
• Strong collaboration, judgment, attention to detail, critical thinking, communication, conflict resolution, negotiation, relationship management, and teamwork skills.
• Ability to deliver high-quality experiences in a senior executive-facing environment.
• Commitment to client focus, respectful relationships, continuous improvement, and high standards.
• Legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Nice to have

• Experience supporting senior executive-facing events and dining programs in a corporate environment.

Culture & Benefits

• Full-time on-site work, 37.5 hours per week.
• Temporary fixed-term contract ending November 30, 2027.
• Competitive compensation, banking benefits, wellbeing support, employee and family assistance programs, and a social recognition program.
• Inclusive and accessible candidate experience with accommodation support available.
• Modern spaces and technology designed to support collaboration and innovative solutions.

Hiring process

• The process may include an attribute-based assessment and other skills tests, such as simulations or French proficiency testing.
• Artificial intelligence tools may be used during recruitment.