Air Import Agent

Location: Paranaque, Metro Manila, Philippines; primarily onsite with a provision of 26 work-from-home days per year.

Company

hirify.global is a Fortune 500 global logistics company providing international supply chain management, customized trade solutions, and integrated information systems.

What you will do

• Coordinate smooth and timely air import freight processing, delivery, tracking, and tracing.
• Enter accurate shipment data into the operating system and use daily workflows.
• Prepare and send documents to customers or brokers for customs purposes.
• Handle accurate and timely client and service provider billing.
• Communicate with customers, airlines, trucking companies, and other suppliers to arrange shipments and maintain strong relationships.
• Follow customer procedures, internal operational standards, government regulations, and KPI requirements while identifying process improvements.

Requirements

• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
• Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to achieve positive results.
• Proactive approach and strong organizational skills.
• Good computer skills, including Excel, Word, and PowerPoint.
• Fluent English.

Nice to have

• Understanding of the air documentation process.

Culture & Benefits

• Paid vacation, holiday, and sick time.
• Medical insurance covering the employee and immediate dependents, plus life insurance.
• Employee stock purchase plan.
• Training, personnel development, and internal growth opportunities.
• 26 work-from-home days per year.
• Structured career development and promotion-from-within culture.

Hiring process

• Applications are submitted through the provided third-party application link.