Enterprise Sales Engineer (SaaS)

Location: On-site five days a week in San Francisco, CA, or New York City, NY, United States.

Compensation: Estimated on-target earnings of $190,000–$240,000, plus equity; base pay varies by location, knowledge, skills, and experience.

Company

hirify.global provides workforce management and AI-agent software that helps customer support teams forecast demand, build schedules, make intraday adjustments, and coordinate human staff, BPOs, and AI across chat, email, and voice.

What you will do

• Drive enterprise opportunities from technical discovery through closure with account executives, translating complex requirements into solutions using hirify.global’s platform.
• Design and run technical evaluations, proofs of concept, custom demos, and integrations.
• Own RFP, RFI, and security questionnaire responses, positioning product strengths and readiness.
• Develop expertise in workforce management and support operations while anticipating customer needs and providing thought leadership.
• Build internal tools, scalable demos, and enablement resources for the sales organization.
• Partner with product and engineering to prototype or ship features that address product gaps during deals, while achieving quarterly sales targets.

Requirements

• 3–5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally in SaaS.
• Strong technical background with APIs, cloud services—especially AWS—integrations, and web technologies.
• Experience independently operating in fast-paced, ambiguous environments.
• Proven success closing complex technical deals and consistently achieving sales targets.
• Exceptional communication skills, including simplifying and presenting complex concepts to technical stakeholders and executive buyers.
• Direct experience in workforce management, contact center operations, or customer support technologies.

Nice to have

• Hands-on coding ability for rapidly prototyping solutions.
• Startup or high-growth company experience and comfort adapting to change while wearing multiple hats.

Culture & Benefits

• In-person work five days a week from offices in San Francisco’s Mission district or New York’s Chelsea Market.
• Medical, dental, and vision benefits; paid company holidays; sick time; and unlimited time off.
• Monthly credits for professional development, wellness, hirify.global customers, and commuting.
• Paid parental leave, catered weekday lunches, and a stocked kitchen.
• 401(k) plan enrollment, equity, and base-plus-commission compensation.
• Inclusive workplace with autonomy and significant impact in an early-stage team.

Hiring process

• United States applicants must be authorized to work in the United States; hirify.global participates in E-Verify and verifies Form I-9 information.
• United Kingdom applicants must have the right to work in the UK and complete a Right to Work check before employment.