SaaS and Vendor Operations Analyst

Location: Chicago, IL (Hybrid)

Base salary: $75,000–$80,000 annually

Company

hirify.global provides a mobile-first platform for SMS, MMS, RCS, and Mobile Wallet marketing used by consumer brands to build customer relationships and drive revenue.

What you will do

• Maintain application and workstation inventories, manage software entitlements, true-ups, seat recovery, and laptop procurement through retirement.
• Run the renewal calendar, identify auto-renewals and notice windows, and support negotiations on vendor pricing and terms.
• Organize signed agreements, route purchases for approval, and prepare vendor risk assessments and evidence for in-scope vendors and applications.
• Track software and hardware spend against plan, flag issues with recommendations, and support purchase, invoice, and vendor processes.
• Connect access, licenses, and equipment to onboarding and offboarding so employees are equipped on day one and departures are completed cleanly.

Requirements

• 2+ years of experience in software asset management, IT procurement, or vendor management, ideally in a SaaS-heavy company.
• Experience managing renewals or negotiating pricing and terms, including auto-renewals, notice periods, price caps, and true-ups.
• Strong spreadsheet skills, including usage analysis, seat recovery, and future-spend modeling.
• Experience with identity or SSO tools such as Okta, Google Workspace, or Microsoft Entra.
• Ability to manage multiple workstreams, identify savings and risks early, and provide recommended solutions.
• Detail-oriented, self-directed, adaptable, direct, kind, honest, and reliable working style.

Nice to have

• Hardware lifecycle experience.
• Ability to read a SOC 2 report and identify relevant risks.
• Experience with purchase orders, invoice matching, or RFPs.

Culture & Benefits

• Detail-focused, customer-oriented, accountable, and continuously learning environment.
• Medical, dental, and vision coverage; short- and long-term disability; and life insurance.
• 11 paid holidays, flexible vacation, commuter benefits, paid parental leave, and a 401(k) plan with company match.
• Competitive salaries and options.