Senior Engineer (AI)

Location: London, UK; hybrid work with onsite attendance required Monday–Wednesday during core hours (9:00am–3:00pm); candidates must be within a commutable distance of the London office.

Salary: £65,000–£80,000 base salary, plus an annual performance bonus.

Company

hirify.global Inc. operates hirify.global Date, BFF, and Badoo, digital platforms for dating, friendship, and community connections.

What you will do

• Lead automation initiatives across the employee experience lifecycle and identify opportunities to improve service delivery.
• Administer and configure Jira Service Management workflows, queues, automation rules, permissions, and reporting dashboards.
• Integrate AI agents into employee service experiences, including chatbots and self-service tools.
• Maintain desktop engineering standards covering OS imaging, application packaging, patch management, and endpoint lifecycle management.
• Provide service desk and day-to-day IT operations support, including ticket triage, troubleshooting, workstation setup, AV support, hardware swaps, and network equipment adjustments.
• Analyze service data, partner with support and platform teams, mentor junior engineers, and establish automation standards.

Requirements

• 6+ years of experience in engineering and workplace technology.
• Experience administering Jira.
• Experience with ThousandEyes or similar tools.
• Strong scripting proficiency in Python and Bash.
• Working experience with Slack integrations or similar tools.
• Comfort with MDM tools such as Iru and macOS endpoint automation.
• Solid understanding of networking and endpoint security.
• Ability to troubleshoot cross-system issues independently.
• Ability to work onsite in the London office Monday–Wednesday during core hours.

Culture & Benefits

• Hybrid work style with regular collaboration across engineering teams.
• Annual personal learning and development budget.
• Private medical and dental insurance, Babylon Health access, and mental health support.
• Enhanced parental leave, including a competitive maternity package.
• Unlimited PTO and subsidized gym membership.
• Double-matched pension contributions up to 6%, premium app access, and an annual performance bonus tied to individual performance.

Hiring process

• Applicants may use AI responsibly when preparing their application, but must not fabricate experience or use AI to answer questions live during interviews.
• AI-supported interviews and conversations are voluntary; candidates may opt out by informing the recruiter or interviewer.